Top 5 Free Customer Support Plugins to Use in Website

0
549
Customer Support Plugins

If you want to run a successful business, you will have to enable customer support service on your business website. The customer support service will allow the businessmen to treat their customers with care. You should try to enable such customer support service on your business website that will inspire your customers. This customer support service will also provide all the information about your products and services to the customers. If you want to enable the customer support service in your website, you should use a plugin. Here, we will discuss five free customer support plugins that you can use in your website.

WSDesk:

WSDesk has become one of the most popular WordPress customer support plugins to enable customer support service on your business website. After enabling this plugin on your website, you can create and manage the online support tickets. The interface of this plugin is user friendly. It means that you can easily manage the customers by using this customer support service. This is also one of the best customer support plugins to engage customers. If you are engaging the customers by using the best customer support service, you can win their trust. This WordPress plugin is offering lots of features. First, it is providing the opportunity of email pipping. By using this feature, you can handle all the communication processes via emails. Secondly, it is the best WordPress plugin to manage unlimited agents at a time. Thirdly, it will enhance the performance of the users. It means that it will not last load on the performance of your website by using unnecessary page loads. Fourthly, it is offering the best customization options to the users. By using these customization options, you can provide the required information to the users. This WordPress plugin is also providing the best opportunity for the businessmen to view all the support tickets at one place.

Awesome Support:

It has become one of the most famous helpdesk systems for the businessmen. Its reason is that this helpdesk system is offering a versatile and intuitive interface to the users. It is also the best WordPress plugin to integrate WordPress themes. As a result, you will feel well with the start-up process of this helpdesk system. Users can create support tickets. After creating these support tickets, they can respond to unlimited agents at a time. The design of this plugin is responsive for users like best customer support plugins use. That’s why it is providing the best user experience. It is providing flexible customization options. Therefore, you should contact the experienced developer. The experienced developer can incorporate the best options in your WordPress website. It is also offering lots of features to the users. It is one of the best customer support plugins to integrate with WooCommerce products. By using this plugin, you can also customize the support forms. It is also the best WordPress plugin to send email notifications to the customers. By using this WordPress plugin, you can collaborate with the agents.

WP Support Plus:

According to a dissertation help firm, this WordPress plugin is also offering a decent set of features to the users in its free version. This WordPress plugin will allow the customers to raise the tickets. After raising the tickets, you can respond to these tickets with the help of your support agents. By using this WordPress plugin, you can respond to unlimited support agents. As a businessman, if you have hired lots of support agents, you can use its feature of a supervisor role. It means that you can supervise all the support agents by using this feature. By using this WordPress plugin, the users can create support tickets on behalf of the other users. While interacting with the customers by using support tickets, you can attach files. These things will make the helpdesk process smoother and helpful for the users. This plugin is also offering advanced filtering options for the tickets. The support agents can also edit the tickets in the HTML. If you want to add some custom fields in your support system, you can add these fields in the CSS. By using this plugin, you can also facilitate communication between the support team.

JS Support Ticket:

You can also install this WordPress plugin to create a customer support system on your business website. To make the customer support system smooth and efficient, it is offering a wide list of the interesting features to the users. After installing this WordPress plugin on your website, you can show the ticket forms at the frontend of this website. As a site admin, if you want to create a custom ticket on the behalf of a particular customer, you can also create it. This WordPress plugin also allows the website owners to show the button for the support form at any place on the WordPress website. The customers can attach the files on these support tickets. After enabling this WordPress plugin on your website, you can track the progress of the communication. You can also use this WordPress plugin to send automated notifications. By using the customization options of this plugin, you can add new fields in the support form.

Zendesk Support for WordPress:

If you want to use this WordPress plugin to enable the customer support service on your business website, you will have to subscribe with Zendesk. Anyhow, you can also download and install this WordPress plugin freely. After installing this WordPress plugin, you can use its free version for 30 days. If you are using this WordPress plugin, your customers will be automatically signed up for the Zendesk. They will sign up for the Zendesk only if they have signed up on your website. As it is providing the single sign-in process for the customers, therefore, you can use it to boost up the customer experience on your store. You can also use this plugin to configure the support form on the dashboard of your website. After installing this WordPress plugin, you can configure the Zendesk helpdesk at any place in your website. If someone is posting a comment on your blog post, this plugin will also convert it automatically into the support ticket.